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Xfers Support FAQ
E-Payments User Protection Guide
E-Payments User Protection Guide
Learn and understand how you should protect yourself from known risks when using e-payments.
Overview
Overview
How Xfers Protects You
Xfers will safeguard funds received from our customers
Xfers will provide transaction notifications
Xfers will provide onscreen opportunity for you to confirm payment transaction
Xfers will provide you with a reporting channel
Xfers will assess and complete a fair investigation on your claims
Protecting Yourself as an Account Holder
What steps do I take if I suspect I have been a victim of a scam?
Keep your contact information up to date and monitor your Xfers transaction notifications
Protect your access codes and access to your account
Report unauthorised transactions
The Advisory Guidelines on the Personal Data Protection Act for NRIC and Other National Identification Numbers : how does this affect you and your Xfers account?
According to the PDPC announcement, businesses cannot collect NRICs from September 1. Are we still required to provide NRIC details to Xfers?
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