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  1. Xfers Support is available during weekdays from 9:30AM to 6:30PM (GMT +8)
  2. E-Payments User Protection Guide

E-Payments User Protection Guide

Learn and understand how you should protect yourself from known risks when using e-payments.

Overview

  • Overview

How Xfers Protects You

  • Xfers will provide transaction notifications
  • Xfers will provide onscreen opportunity for you to confirm payment transaction
  • Xfers will provide you with a reporting channel
  • Xfers will assess and complete a fair investigation on your claims

Protecting Yourself as an Account Holder

  • Keep your contact information up to date and monitor your Xfers transaction notifications
  • Protect your access codes
  • Report unauthorised transactions

The Advisory Guidelines on the Personal Data Protection Act for NRIC and Other National Identification Numbers : how does this affect you and your Xfers account?

  • According to the PDPC announcement, businesses cannot collect NRICs from September 1. Are we still required to provide NRIC details to Xfers?
  • Useful links
Xfers Support is available during weekdays from 9:30AM to 6:30PM (GMT +8)
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