Users will be prompted to link their bank account when either withdrawing or topping up funds from the Digital Goods wallet. Users can only link a maximum of two bank accounts with their Xfers account.
Joint bank accounts will NOT be accepted.
The following information should be seen on your bank statements:
- Bank Account Number
- Bank Logo
- Date of Issuance (should be less than 3 months from date of submission)
- Header and footer (top and bottom portions of the statement)
You can hide or blur out any sensitive information such as your current balance and transactions, but it is important that you DO NOT CROP the document.
Please note that you still need to upload your bank statement even if you submitted a statement as your Proof of Address. Identity verification and bank account verification are two different processes.