Voluntary merchant account termination should be requested through our Customer Support team. Please send us an email to initiate a request to terminate your account.
Articles in this section
- I received a notice that I have two existing accounts in Xfers. Why did this happen? What do I do?
- My account seems to be locked. How do I unlock it?
- Can I open an account on someone else’s behalf?
- I signed up for a merchant account by mistake. How do I cancel it?
- I’ve lost my password. How can I regain access to my account?
- I’m having trouble with getting the OTP to work. What do I do?
- I need to disable/reset my account’s Google Authenticator (2FA). How do I do it?
- I want to permanently close my Xfers account. How do I delete it?
- I currently have a guest account in Xfers. How do I convert it into a regular personal account?