Xfers has a dedicated team for verification of incoming user accounts. Although we aim to complete the verification process within 24 hours, external factors might result in prolonged processing times.
Articles in this section
- How long does the verification process take?
- What documents are users required to submit for verification?
- What are the formats accepted for verification documents?
- What if I do not have a Singapore-issued identification card?
- What if I do not have a Singapore phone number?
- What if I do not have a valid proof of address?
- My identity card has expired. Can I still sign up for an Xfers account?
- Why is selfie compulsory for verification?
- I am currently residing outside of Singapore. Can I sign up for an Xfers account?
- I am a minor. Can I sign up for an Xfers account?